More than 40 years ago, Debbie Lassiter began going into prisons to work with women who were lonely and in need of someone who would listen to their stories. Driven by her faith, her work in prisons began with bible studies, but she soon realized that the women needed more assistance that that; they would tell her: “When we get out, there’s nothing to help us keep moving forward with a different kind of life.”
The women would explain to Lassiter that, once released from prison, it was safer for them to reoffend and get sent back to prison than it was for them to stay out. After being released from prison, these women would often be in dangerous relationships or dealing with trauma from experiences like human trafficking. They couldn’t find resources that would help them get out of their harmful situations.
In 2003, Lassiter and Carly McKiver responded to this need by founding Convergence Resource Center (CRC), which is a faith-based community service and non-profit organization. It started as a call center with the sole purpose of finding the resources that women needed. At the time, there was only one person answering the phone and responding to letters written from local prisons. Two days after they opened, Lassiter got a call on her cellphone notifying her that there were more than 20 women standing at the door; these women had nowhere else to go. The overwhelming amount of calls—along with the long wait times women were experiencing with the available resources—led the organization to offer its own services.
“We started offering services, which meant we didn’t get a lot of sleep,” says Lassiter. CRC always responded to the needs of the community and evolved to offer programs that were some of the first in the country. They were the first organization in the U.S. to use HearthMath to treat human trafficking survivors, which is a science-based technique used to help people build personal resilience after a traumatic incident. The organization’s programs continue to provide support for those recovering from trauma, specifically female survivors of human trafficking and formerly incarcerated women.
At the core of their organization is the call center, which has been operating since the beginning. The call center provides a warm line of support, meaning it has trained specialists who will take the necessary time to speak with the caller. These specialists can refer callers to a network of trusted organizations that the CRC has partnered with throughout the years. CRC relies on those trusted relationships because, as Lassiter explains, no one organization can solve this problem alone.
Throughout her life, Lassiter has helped people with a range of hardships and traumatic experiences, which has taught her not to look at what people actually did, but what they were trying to do. Through patience and understanding, Lassiter and the CRC have helped hundreds of women accomplish what they were trying to do. As she explains: “When people feel valued, there are almost no limits to what they will do.”
For more information about the CRC, call 414-979-0591 or visit convergenceresource.org